Shipping Policy
Thank you for choosing BirdsSave! We are dedicated to providing you with high-quality products to enhance your avian companionship experience. Our Shipping Policy is designed to ensure that your purchases arrive safely and promptly. Please take a moment to review the following information regarding our shipping procedures:
1. Processing Time:
- Orders are typically processed within 1-2 business days after payment confirmation.
- During peak seasons or promotions, processing times may be slightly extended. Rest assured, we strive to expedite your orders as efficiently as possible.
2. Shipping Methods:
- We partner with reliable courier services to deliver your orders securely.
- Standard shipping options are available for domestic and international deliveries.
- Expedited shipping may be available for select products at an additional cost.
3. Shipping Rates:
- Shipping rates are calculated based on the destination, weight, and dimensions of your order.
- Domestic shipping rates within the contiguous United States may differ from those for Alaska, Hawaii, and other territories.
- International shipping rates vary by country and region.
4. Estimated Delivery Time:
- 4 to 5 Days
- Delivery times depend on your location and the shipping method selected.
- Standard delivery within the United States typically takes 3-7 business days.
- International delivery times may vary and are subject to customs clearance processes.
5. Order Tracking:
- Once your order has been shipped, you will receive a confirmation email containing tracking information.
- Tracking details allow you to monitor the progress of your delivery and estimate its arrival.
6. Shipping Restrictions:
- Certain products may be subject to shipping restrictions based on regulatory requirements.
- Please review product descriptions and any applicable shipping limitations before placing your order.
7. Shipping Address:
- Please ensure that your shipping address is accurate and up to date to prevent delays or delivery issues.
- We are not responsible for orders shipped to incorrect or outdated addresses provided by the customer.
8. Damaged or Lost Shipments:
- In the rare event that your order arrives damaged or is lost in transit, please contact our Customer Service team immediately.
- We will work diligently to resolve the issue and arrange for a replacement or refund as necessary.
9. Order Modifications:
- Once an order has been processed and shipped, modifications such as address changes or product additions may not be possible.
- Please double-check your order details before finalizing your purchase to avoid any inconvenience.